Reviews

Discover what our clients say about The Loan Company — real stories from Western Australians who’ve achieved their financial goals through our trusted mortgage services.

Why Clients Choose The Loan Company

Since 1999, The Loan Company has been helping families across WA secure home loans, refinance mortgages, and simplify the borrowing process. Our dedication to transparency, communication, and results has earned us hundreds of 5-star reviews.

Real 5-Star Reviews from Our Happy Clients

"Refinancing my mortgage was something I'd been putting off for years—it always felt like a daunting and overwhelming task. But Adem made the entire process so straightforward and stress-free.

He took the time to explain everything clearly, answered all my questions patiently, and found a great deal that suited my needs.

I highly recommend his services to anyone looking to refinance or get advice on their home loan—you’ll be in very good hands."


Sophie Nop

"Wow what a team!! 10/10

Amazing experience with these guys! Adem made the whole process so easy without delays, got us the best deals for refinancing. explained everything with support from his great team. I have already recommend to family and friends and will definitely go through them for future finances. 😄"


Chantelle Mcguigan

"A family member advised me to contact The Loan Company for help with my debts. I was overwhelmed and needed professional assistance. I called and was assigned a support person, Adem. To start with I was a bit skeptical, as things like this never go my way.

However, Adem reassured me that he will get the best outcome for me and would not rest until we had one. He kept to his word and found what I needed.

Adem and Janine have provided the best support and advice throughout this whole process and were always helpful and responded to any questions I had.

The Loan Company are based in Perth, so they know what's happening here in WA, and they are a family company, and they do treat you like a family. If you need any financial assistance, I will highly recommend contacting The Loan Company for help.

thank you again to both Adem and Janine."


Deanne Fitzgerald

"Adem Yildirim managed all my housing and loan refinance and is amazing, friendly and professional. Very helpful, assisted me all the way, listened to what was important to me, and provided best options to choose which finance path I wanted to walk down.

A wonderful - life changing result that will see my loan paid much quicker and provide some extra cash in hand.

I would recommend Adem any time, and have done just that to some of my friends as he is so good at what he does.

Thank you Adem, and I look forward to working with you again in the future."


Shane Pavlinovich

"I had a great experience working with Adem from the very start, he took the time to thoroughly explain all my options, ensuring I understood every step of the process. Adem was incredibly patient, professional, and always available to answer any questions I had. I truly felt he had my best interests at heart. I would highly recommend Adem to anyone looking for a mortgage broker."


Jasmyn Hill

"Both Brad and Nikita have made purchasing my new home a breeze! Brad has been my broker for several years, so it was a no brainer to go through this process again with him and the team at Loan Co.

Everyone is so friendly, quick to respond and they give you a thorough breakdown at each stage with total transparency, especially fees.

Brad simplifies financial/mortgage terminology I’m not familiar with and to the point, whilst Nikita provided every single detail so I’m not left questioning too many things.

I would have not been able to go through this without them! Thanks guys 😊"


Daphne Defrance

"Brad has been an absolute champion to deal with, answering numerous questions and helping us along the way. Cannot recommend him enough!

Thank you to Nikita also, for keeping us updated on the process, helping with any questions and helping the transaction go smoothly.

Such a great team and we cannot thank them both enough for everything!"


Chloe Thorpe

"Cannot recommend them enough! We have used them twice and the process has been stress free and hassle free! Deborah goes out of her way to ensure a smooth process and answers all our questions in a timely manner! She has been thorough, lovely and professional for the 5+ years that we have known her!

Absolutely amazing team and highly recommend ! We will be back with another property in the near future!!!"


Emily Rava

"My partner and Myself Purchased our First Home 10 Months Ago, We are Grateful we chose Loan Market to help us Through the Process. We had the pleasure of Dealing with Gemma walker. The support During and After the purchase has been next to None.. The process was super simplified and Explained so clearly that the stress of Buying our First Home disappeared. Thank you Gemma."


Louis Hernan

"Gemma was brilliant! She made refinancing our property quick and easy, securing a great rate with clear, friendly communication. Highly recommend!"


Kieran Henderson

"We recently had a wonderful experience with Gemma and Loan Market, where Gemma assisted my partner and I navigate the convoluted Home Loan process to enable us to purchase our new home.

Gemma's service ranged from; an initial consultation, where we discussed our goals, borrowing options, and lending limitations; personal document consolidation for a smooth banking application, pre approval, and financing process; recommending legal and inspection services; transfer of utility accounts; and finally assisting with bank account set up, repayment management and property transfer documents.

Gemma checked in with us regularly throughout the whole process, so we always knew our goals were aligned and we never felt lost, we enjoyed the secure online document platforms, and the limited amount of time we had to stress about banking admin and process.

We had such a pleasant experience and highly recommend the service. Thanks again Gemma!"


Elyse Coman

"My sincere appreciation goes to Josh and his team for their exceptional ability to deliver a successful refinance, particularly when all prior attempts with other providers proved frustrating, time wasting and ultimately unsuccessful.

If you're seeking a team that delivers solutions with unparalleled professionalism, genuine care, ingenious problem-solving, and communication that truly sets the bar, look no further than Josh and the Loan Company. They don't just provide a service; they deliver an experience that fundamentally shifts expectations."


Mark Cleal

"I would highly recommend anyone to the loan co. They were fantastic and so professional helping us refinancing our home loan. The team are so friendly and work so hard to get you to your goals. They explained every step of the process and went above and beyond for us

Thank you Josh and the team at the loan company."


Sarah Davies

"I want to extend my heartfelt appreciation to the Loan company for their exceptional service. A special shoutout to Michael F, who consistently goes above and beyond to ensure customer satisfaction. His dedication and professionalism are truly commendable. I wholeheartedly recommend the Loan company to anyone in need of reliable and outstanding service."


Daniel Pate

"We have been supported by Philip Arrigo`s expertise for many years, across new home build, purchases, refinancing, etc...

Philip is always available to us and goes out of his was to find the perfect solution to our situation and needs."


Denes Aldott

"Highly recommend Phillip from the Loan Co.

He made everything very straightforward from the very beginning when applying for the home loan and all the way through to now refinancing after the house has been completed to get a better rate.

He has always been 1 phone call away for any queries and always made it very stress free.

Thanks Phill!"


Dean Galloway

"Informative and smooth process form the start until settlement. Highly recommend Rayner."


David Lepago

"This is the 3rd time we have used Richard as our broker now, and will always continue to use him. He is absoloutly wonderful. Always goes above and beyond to get the job done. I came to him with an idea, and by the end of that phone call, we we're out looking for our next property. Highly recommend Richard and Nikita."


Simone Harland

"I would just like to show my appreciation to simon and his team ,getting myself into a great financial position after quite a few years of hardship, they were unbelievable in the work i know is done behind the scenes in refinancing.

Particularly i may add that im not so technically savey, so simon and his team making it as simplistic for myself to get documents across the line in time for settlement was tremendous, so again cannot thank this team enough but will forever be grateful to them."


Warren Gamlin

"We went with The Loan Co. for advice regarding getting the best home loan for our first home. Our broker, Simon, was very professional, gave us a good number of options from different lenders to choose from, and worked hard to get us the best deal. Would definitely recommend The Loan Co. to all our friends and family!"


Craig Underwood

"Simon Smith went above and beyond for my partner Ryan and I throughout the whole process. He was always so quick to respond to any questions we had and made everything feel seamless. A huge thank you also to Nikita D’Souza for her support – we couldn’t recommend The Loan Company more highly!!"


Kirsten and Ryan Lentz

"Had an amazing experience with Simon Smith and the team. So thorough and clear in all the advice and information provided. Would have waited years longer to buy without their help."


Jemma Smoult

"Simon from the Loan Company was nothing but professional at all times and understanding of my situation.
Simon really went above and beyond and was always quick to answer any questions I might have and to help me through the loan process.

I genuinely believe that Simon did his upmost to really get me the best option for my first home loan and I couldn't be happier with his service which was second to none. Any problem or obstacle we came across in the process was never too much for him he always found away round any problem.

Would 100% recommend Simon and the Loan Company to anyone!"


Nigel Mounsey

"Ashton and Nikita from The Loan Company have been wonderful in helping us with the refinance of our home loan. They have communicated well with us throughout the process and have made us feel reassured with everything. I will be sure to recommend them to family and friends who are on the look for wonderful brokers."


Ainnatul Aeson

"Josh - thanks for your quick assistance with our Mortgage Refinance and easy-going communication and being available to assist at any time of the day to get us across the line in a short period of time."


Jeep Jockey

"Mr. Neil my broker is a man of his work and always there willing to help even out of work time. I will highly recommend him personally should you have anything relating to refinance or just your first home. I do believe all his colleagues have a similar mindset to make your dreams become a reality just like mine did. I had no one to walk hand in hand with me despite my position. Thus I give a big thumb up to everyone at the loan company."


Patrick Ivu

"We are the first home buyers. After consulting so many brokers finally, we got in touch with Terry More. We were very disappointed with other brokers response and their way of dealing with us. But we are very thankful of Terry More who helped us to get our Loan approved. He is very professional, responsive, responsible, and friendly."


Kamaljit Singh

"We are very happy return customers of the Loan Company, and we had the pleasure of Adem and his expertise help us with a refinance and debt consolidation. From the very beginning he explained everything and kept us in the loop with everything. Adem has great communication and we know he done his absolute best to get us the best deal he could. He was always available to chat and answer any questions or concerns we had along the way. Adem always showed professionalism and nothing was ever too much. So if you are in need of an awesome broker, Adem is definitely your guy, he will take great care of you. Thanks for all your help."


Tracy Peck

"Highly recommend the Loan Company. Brad Williamson has done my original loan and now the refinancing and went above and beyond to ensure I received the result I was chasing. The service and communication was brilliant and the entire experience for myself was smooth as they take care of everything."


Peta Armstrong

"Deborah has been fantastic throughout my first home loan and supported me the whole way through a long build time, she also arranged valuations and funding to renovate the yards and consolidate my other debts. I'm looking forward to another evaluation once works is complete and hopefully entering into an investment property. Highly recommend!"


Jayden Meek

"My wife and I have been incredibly satisfied with the personable service Michael and his team were able to provide from The Loan Company. Michael fitted in with our schedule to come out to our home and discuss the best options for us. He took the time to answer our myriad of questions with authenticity and patience. We would thoroughly recommend Michael Fairclough as a broker to family and friends."


Cameron Haines

"I highly recommend The Loan Company. Neil Davidson was such an amazing person to work with and he made our dreams of buying a new house a reality. We had many challenges which Neil helped us with. We could have easily been placed in the ‘too hard basket’ but Neil made it his mission to help us. We are so greatly appreciative for all his hard work."


Sarah Bowden

"Richard & Nikita are superstars! I have used Richard twice now, first to secure our first home, then again to refinance!

Their service, communication & friendliness is 5 Stars!

We will continue to use Richard's & the teams service for as long as they are around. :-)"


Lisa-Marie Allegretta

"The Loan Company made navigating the task of securing our home loan as stress-free as possible. They were always quick to respond if we had any questions and always made us feel at ease throughout every step of the process. I would not hesitate to recommend their services to anybody thinking of applying for a home loan."


Daniel Pettigrove

"Dealt with Adem Yildirim who was great throughout the entire process. Gave us a clear view of our options, was always available to answer any questions we had and made sure we understood everything from start to finish! Cannot recommend enough!"


Simon Harborne

"Myself and Damian wish to thank Michael and his team for all the hard work that was put in to help us reach our dream of home ownership. Michael was always there to answer our questions, and guide us through. Without his persistence and help, the dream would not have come true. Thankyou for making our dream a reality, highly recommended."


Lorraine Kimberley

"Always excellent service provided by the team at The Loan Company. Highly recommended. Thanks again Neil & team!"


Jason Pollock

"Richard and Nikita from the Loan Company are helpful, organised, efficient and importantly - very kind. They really try to buffer the stress associated with dealing with the bank and the complicated processes associated with refinancing."


A Duong

"I have been very lucky to have Simon Smith from The Loan Company as my broker. From day one, he has been extremely helpful with organising my loan and any questions /emails that I had. Being a first home owner with little experience, Simon made the whole process a lot easier. He consistently answered any queries I had in a timely manner. Nothing at all was any trouble for him. He's definitely an asset to the company. I would highly recommend Simon to you. Thanks so much Simon for everything 😊!"


Kathryn S

"Brad Williamson was hands down the easy person to deal with, as first-time home buyers and builders, he just took the stress away with his to the point conversation. We knew what to expect and weren't left with any surprises. Thank you, guys, so much!"


Patricia Bennett

"My time in contact with Simon has been such an easy process. He promptly responds to anything I send his way. Professional where he needs to be, also responds in casual talk to my own casual messages.

All-round Great work and easy to talk to.
Not to mention he does everything! Just tell me where to sign 😁. Definitely recommend!"


Norta Alien

"Richard and Nikita are both easy to work with and helped us to understand the differences and how it all works. They were efficient at getting our house refinanced with the criteria we required. Would be happy to work with them again in the future."


Mel Boucher

"We’ve used The Loan Co for all three of our home purchases over the past 11 years. Deb Hinton has been a very important part of every chapter of our home buying experience; from assisting us with our first home, then our family home and most recently our forever home. The personal touch that we receive with every communication and her commitment to assist us every step of the way has led to many a family and friend recommendation of Deb as a mortgage broker. A very heart felt thank you Deb."


Benji Gardner

"A very big thankyou to the loan company, especially our broker Micheal Fairclough."


Henry Wynkwaardt

"Thank you sooo much. My process with the loan company has been such a smooth transition. This is the second time I have come through the Loan company and I have only the best reviews. Thank you so much for all your help and making life soo much easier especially working remotely I've not had to worry about anything. It has made my life soo much easier. I highly recommend their services. The staff are very professional - what personalised it even more for me was the time taken in person to walk me through step by step the process, explaining what was best for me and allowed me to make the choices. I felt very much apart of the process and I come away very confident yet again. You want professionalism and service then speak to Loan Company."


Afina Berryman

Share Your Experience

Have we helped you achieve your home or investment goals? We’d love to hear from you. Leave us your feedback or check our award-winning history.