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| Testimonials |

| Why did I choose Persona Homes, Perth Custom Home Builder? As a property developer, speed was my number one issue. The longer the construction period, the greater the interest bill. Or, if the funds are yours, the greater the opportunity cost – the lost opportunities to use the funds elsewhere.
Kane Jiang, Developer, 6 Double storey units (Bentley), 3 single storey units (Balga)

| Why did you choose Persona Homes, Perth Custom Home Builder? I was looking for a reputable company, someone I could trust and that would complete the project – rather than disappearing half way through it. I've had other business dealings with Persona Home, Custom Home Builder, and from these I knew they were trustworthy.
Kee Loo, Two Storey Home Owner, Canning Vale

| Why did you choose Persona Homes, Perth Custom Home Builder? I was project managing this development for a client. When I chose a builder, I was seeking a few key things: 1. Integrity. By this I mean taking pride in their work, rather than being in it solely for the money and the profits. This also means being reliable and not cutting corners. Lastly, it refers to a long-term outlook that builds and values relationships.
Yos Thamrin, Project Manager, Development of 8 single-storey units, 32–34 Hamilton Street, Cannington

| Why did you choose Persona Homes, Perth Custom Home Builder? We had our own ideas – for the kitchen, for a spacious living area and for our alfresco space – and wanted these in our design, rather than buying an off-the-shelfplan. So our first question for prospective builders was 'do you custom build?' Many would say yes, but wanted us to start with an existing design and heavily modify it at great expense.
Hitesh Khetia – Victoria Park Floor Coverings

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Unit 1, 152 Canna Drive, Canning Vale, WA, 6155 Ph:(08) 9256 3000 / (08) 9256 3811 Email us

Why did I choose Persona Homes, Perth Custom Home Builder?
As a property developer, speed was my number one issue. The longer the construction period, the greater the interest bill. Or, if the funds are yours, the greater the opportunity cost – the lost opportunities to use the funds elsewhere.
One general comment about this: although the project's cost is critical, determining this cost entails far more than obtaining quotes from three builders and choosing the cheapest. If, for example, the 'cheapest' builder drags their feet, the accruing interest costs quickly overtake the up-front savings. Or if a cheap job has inferior workmanship so that the units don't sell, then the up-front savings count for little– that's why I chose Persona Homes, Perth Custom Home Builder.
Second, service. Many builders sell well at the beginning, but provide poor ongoing service –e.g. regular progress reports and construction updates.
Third, quality of construction. Although as an investor, I'm not looking for a five-star residence, the work must be 'tidy'. The brickwork, attention to detail on things such as cornices, floor coverings, cabinet finishings and the like must be satisfactory.
Why Persona?
I knew that Persona Homes, Perth Custom Home Builder were a custom builder who were eager to grow their business. So speed is in their interest and finishing projects is important to them. Your custom matters to them. Many larger building companies have their attention and resources directed to bigger developments, and with them you can feel like a small fish.
For speed, I would give Persona Homes, Perth Custom Builders 5 out of 5. Typically, speed depends on the building supervisor, and Persona had good control of their building supervisor.
During the projects, Persona Homes' service was excellent. In fact, you could say it was custom; after completion, it was exceptional! Not once did I feel shunted around or shuffled between people and departments. After the completion of one development, Persona Homes promptly came and fixed a problem – it wasn't one of their making, nevertheless they fixed it!
For both projects, Persona Homes' workmanship was high quality and they offered good value for money.
Over the years, I have seen Persona Homes, Perth Custom Home Builder grow, but they have maintained their building standards and quality of service. While they keep doing this, I will continue to use them.
Kane Jiang, Developer, 6 Double storey units (Bentley), 3 single storey units (Balga)
Why did you choose Persona Homes, Perth Custom Home Builder?
I was looking for a reputable company, someone I could trust and that would complete the project – rather than disappearing half way through it. I've had other business dealings with Persona Homes, Perth Custom Home Builder, and from these I knew they were trustworthy.
I found the costs provided by Persona Homes, Perth Custom Home Builder to be very reasonable, especially for a custom design. Typically, other builders have many standard designs, but when you deviate from these, prices increase significantly. Not so with Persona Homes, Perth Custom Home Builder.
Also, when I was considering Persona Homes, CY the Managing Director showed me several jobs that were in progress, and in these the quality of workmanship was impressive.
Working with Persona Homes, Perth Custom Home Builder
From my experience, Persona Homes, Perth Custom Home Builder are:
Flexible: You often don't get this with other builder, who might give you a few hours or half a day to make some of your choices. As a result, these can feel like impulse decisions which you don't get time to think through. With Persona Homes, Perth Custom Home Builder – especially for non-structural work, I was given time to consider things such as colour schemes, light fittings and so on, This was a relief and I think it led to better decisions.
Friendly: CY has a friendly manner. I never had the sense that he was trying to apply pressure or conceal anything from me.
Prompt: Any issues that arose were attended to very quickly.
Quality of work: I inspected the house regularly and met many of the tradesmen, and they're work was fantastic. The tiles, the bathroom, the electrician's work – it was perfect.
Close to lock-up:
Lock-up should be in about 1.5 months. As this was a custom home, we'd never seen a finished product. It's looking slightly better than we'd expected – in fact, we think it's the nicest home on the whole street!
I general, I've watched Persona Homes, Perth Custom Home Builder grow and work hard, and I would strongly recommend them to anyone looking to build a custom home.
Kee Loo, Two Storey Home Owner, Canning Vale
Why did you choose Persona Homes, Perth Custom Home Builder?
I was project managing this development for a client. When I chose a builder, I was seeking a few key things:
1. Integrity. By this I mean taking pride in their work, rather than being in it solely for the money and the profits. This also means being reliable and not cutting corners. Lastly, it refers to a long-term outlook that builds and values relationships.
2. A clear understanding of what we needed. We had to meet the needs of our developer and potential investors, which meant building saleable home in a particular area – that is a quality home within a given price range.
3. Delivery within agreed-upon time-frames – a non-negotiable.
The results?
First, we are 99% there, which is excellent progress for this soon after the handover date. The work was finished within the set time frames; for some of these, Persona came in earlier than the scheduled dates.
During construction time, a few issues arose. Persona were 'on top of' these. They worked outside of hours and resolved things very quickly. I loved this! There was a sense that we were working together to fix these things.
Kenneth and Yovi carried out a pre-handover inspection, and they went through everything with a fine-toothed comb. They were incredibly thorough and I really appreciated this.
As for our buyers', so far, we have sold four units and I've asked each buyer, "What else would like us to do?" Three of the four said, "I can't find anything!"
Finally, after-sales service. To me, this is crucial. Persona attended to things promptly.
I requested a small piece of preventative work to be done before winter and Persona acted straight away. It was another instance of them taking pride in their work, and small things such as these make a lot of difference.
As a general comment, I've known CY for a long time and referred several clients to him.
Yos Thamrin, Project Manager, Development of 8 single-storey units, 32–34 Hamilton Street, Cannington
Why did you choose Persona Homes, Perth Custom Home Builder?
We had our own ideas – for the kitchen, for a spacious living area and for our alfresco space – and wanted these in our design, rather than buying an off-the-shelfplan.
So our first question for prospective builders was 'do you custom build?' Many would say yes, but wanted us to start with an existing design and heavily modify it at great expense.
Persona Homes, Perth Custom Builders are real custom builders. We drew a rough sketch and they transformed this into our home's design.
What else were you looking for in a custom builder?
We work a lot with builders and tradies, and we visit new houses almost every day to measure for floors and blinds. We see firsthand what genuine quality is and what it isn't – apart from a salesperson's speech. We've visited homes built by Persona and could vouch that their work was high quality.
What else? A competitive price and good communication. Again, we work with other builders and know how frustrating it is to be given the run-around, to be two steps' removed from the person you need. We wanted a builder who was reliable and would be one phone call away.
One final thing: This builder would be building a house for my family to live in for at least the next decade! So, I wanted someone I could be confident in and comfortable working with.
What was it like working with Persona Homes, Perth Custom Builder?
We already had a good rapport with Persona Homes, Perth Custom Builder and using them only strengthened this relationship.
Building is a very detailed process. The contracts are typically 30 to 40 pages and being across every detail in them is unrealistic. So, Persona's trustworthiness was important.
A few minor differences cropped up, most were small items in the contract. We sorted these out: sometimes Persona Homes, Perth Custom Builder adapted and other times we did.
This is first home we've built, so naturally we learnt a lot and changed some things along the way. Persona's response was always 'can do' rather than 'no, no, we can't do that'.
How do you feel about the results?
We're very pleased. Among other things, our young son is loving playing in the large living area!
As is the case with all homes, once we'd moved in, some minor things needed attention. Again, Persona was just a phone call away and attended to these promptly.
I would gladly build another house with Persona and recommend them to anyone else, just as someone else did to us. In short, I would say Persona Homes, Perth Custom Builder is large enough to build high quality, yet small enough to provide personal service – and at a genuinely fair price.
Hitesh Khetia – Victoria Park Floor Coverings